Level IV Neonatal Intensive Care Unit (NICU) in Austin, Texas
At our Level IV NICU, newborns receive comprehensive care for a variety of conditions. We treat preterm babies of any age as well as infants born with an illness requiring immediate medical attention. Our board-certified neonatologists, available 24/7, collaborate with pediatric surgeons, anesthesiologists, radiologists and neonatal nurses. This ensures we can provide critical care the moment it's needed.
For more information about our NICU, call the St. David’s Help Center at (888) 868-2104.
The highest level of neonatal care
Our hospital's NICU was the first in Central Texas to obtain the Level IV designation. To receive this rank—the highest possible for a NICU—we must meet a variety of criteria, such as:
- Providing advanced care, including sustained life-support and pediatric surgery, for critically ill and premature infants
- Giving patients access to one-on-one consultations with pediatric medical specialists, including NICU surgeons
- Facilitating emergency transport to the NICU
Our NICU offers immediate access to advanced surgery. Our neonatal subspecialties include:
- General surgery
- Infectiology (infectious disease care)
- Orthopedic surgery
- Otolaryngology (head and neck care)
No matter what level of care your baby needs, our goal is to keep you and your newborn together. If surgery is needed, they can receive treatment right here. No other NICU in the Austin area is equipped to care for mothers and perform neonatal surgery in the same hospital.
Baby Matters nurse navigators
Expectant mothers at our hospital have access to the Baby Matters program. Through this program, we will connect you to a dedicated nurse navigator. Your navigator will offer guidance regarding all of our services, including intensive care, and can arrange for tours of our NICU. They can also help you schedule a face-to-face meeting with our board-certified neonatologists.
Your obstetrician (OB) or maternal fetal medicine (MFM) specialist can refer you to our Baby Matters program. For more information about our nurse navigators, call us at (512) 544-5189 or email us at BabyMatters@stdavids.com.
Emergency transport to our NICU hospital
If an unplanned labor or high-risk delivery occurs and you need to get to our NICU, our maternal and neonatal transport teams are standing by. We can provide immediate stabilizing care and then transport you and your baby to the NICU. Emergency teams are also available to transport newborns from other St. David's NICUs to our hospital.
Our Ronald McDonald Family Room
The Ronald McDonald Family Room at our hospital provides care and comfort. If you have a newborn in the NICU, you and your family can use the space to heal and rest close to your child.
NICU at St. David's HealthCare
The neonatal intensive care unit provides critical care to newborns who are ill or premature. Many factors may lead to a newborn being admitted to the NICU, including low birth weight or complications during delivery. The NICU staff works closely with parents to develop a treatment plan for their newborn.Learn about NICU