Requests for Medical Record Copies
In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:
General Requests: records needed for personal use, legal matters, insurance, etc.
Continued Care Requests: records to be sent to another physician or healthcare facility.
For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver's license or other government issued identification.
Patient Records
To obtain copies of your records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
Mail your completed form to:
HCA Shared Service Center
ATTN: Release of Information
6000 N.W. Pkwy, Suite 124
San Antonio, TX 78249
General Requests
Hours: Mon - Fri: 8:30am - 5:00pm
Phone: (855) 813-4334 (toll free)
Continued Care Requests
Hours: Mon - Fri: 9:00am - 4:00pm
Phone: (512) 544-4261
Birth Certificates
St. David's Medical Center
Our Birth Certificate office phone number is (512) 544-4261
State of Texas
Texas Vital Statistics | Phone: (888) 963-7111
United States
Social Security Office | Phone: (512) 206-3700
Requests for Medical Record Copies
In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:
General Requests: records needed for personal use, legal matters, insurance, etc.
Continued Care Requests: records to be sent to another physician or health care facility.
For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver’s license or other government issued identification.
To request a copy of your medical records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
General Requests
Hours: 9:00am - 4:00pm Monday - Friday, closed for lunch from 12:00pm - 12:30pm
Location: 4th Floor, North Wing
Phone: (855) 813-4334 (toll free)
Mail your completed form to:
HCA Shared Services Center
ATTN: Release of Information
6000 NW Pkwy, Suite 124
San Antonio, TX 78249
Birth Certificates
St. David’s North Austin Medical Center
Our Birth Certificate office phone number is (512)901-1652.
State of Texas
Texas Vital Statistics | Phone: (888) 963-7111
United States
Social Security Office | Phone: (512) 206-3700
Office Information
Hours: Mon - Fri: 8:30am - 4:00pm
Location: 1st Floor
Phone: (855) 813-4334 (toll free)
Fax: (210) 581-4921 or (210) 581-4913
Patient Records
To obtain copies of your records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
Mail your completed form to:
San Antonio Shared Service Center
ATTN: Release of Information
6000 NW Pkwy, Suite 124
San Antonio, TX 78249
Birth Certificates
State of Texas
Texas Vital Statistics | Phone: (888) 963-7111
United States
Social Security Office | Phone: (512) 206-3700
Office Information
Hours: Mon - Fri: 8:30am - 4:00pm
Location: 1st Floor
Phone: (210) 581-4585
Fax: (210) 581-4921
Patient Records
To obtain copies of your records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
Mail your completed form to:
San Antonio Shared Service Center
ATTN: Release of Information/Healthport
6000 NW Pkwy, Suite 124
San Antonio, TX 78249
Birth Certificates
St. David’s Round Rock Medical Center
To obtain your baby’s Birth Certificate, you must go to the Justice Center in Georgetown, or the Texas Department of Health Services in Austin. You will need a state approved ID (drivers license, etc.)
Social Security Card
Your child’s social security card will be mailed in 4 to 6 weeks to the address that you provided. If you do not receive your child’s card in the time stated. Call (800) 772-1213
Williamson County
Justice Center
405 Martin Luther King St
Georgetown, TX 78626
Phone: (512) 943-1526
State of Texas
Texas Department of Health Services
1100 W 49th St
Austin, TX 78756
Phone: (512) 458-7111
Texas Vital Statistics | Phone: (888) 963-7111
United States
Social Security Office | Phone: (512) 206-3700
Office Information
Hours: Mon - Fri: 8:30am - 4:00pm
Location: 1st Floor
Phone: (210) 581-4585
Fax: (210) 581-4921
Patient Records
To obtain copies of your records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
Mail your completed form to:
HCA Shared Service Center
ATTN: Release of Information
6000 NW Pkwy, Suite 124
San Antonio, TX 78249
Birth Certificates
St. David’s Georgetown Hospital
Our Birth Certificate office phone number is (512) 942-4270
State of Texas
Texas Vital Statistics | Phone: (888) 963-7111
United States
Social Security Office | Phone: (512) 206-3700
Requests for Medical Record Copies
In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:
General Requests: records needed for personal use, legal matters, insurance, etc.
Continued Care Requests: records to be sent to another physician or health care facility.
For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver’s license or other government issued identification.
Patient Records
To obtain copies of your records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
Mail your completed form to:
HCA Shared Service Center
ATTN: Release of Information
6000 NW Pkwy, Suite 124
San Antonio, TX 78249
General Requests
Hours: Mon - Fri: 8:00am - 4:30pm
Phone: (512) 407-7660
Continued Care Requests
Hours: Mon - Fri: 9:00am - 4:00pm Monday - Friday
Phone: (512) 407-7660
Requests for Medical Record Copies
In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:
General Requests: records needed for personal use, legal matters, insurance, etc.
Continued Care Requests: records to be sent to another physician or health care facility.
For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver’s license or other government issued identification.
To request a copy of your medical records:
- Complete an authorization to release information
- Pay any state required fees
- Show proof of identity (Photo ID with name)
General Requests
At this time medical records requests are handled from the main HIM department at St. David’s North Austin Medical Center. If assistance is needed please visit that facility; location and department hours are below.
Hours: 9:00am - 4:00pm Monday - Friday, closed for lunch from 12:00pm - 12:30pm
Location: 4th Floor, North Wing
Phone: (855) 813-4334 (toll free)
Mail your completed form to:
HCA Shared Services Center
ATTN: Release of Information
6000 NW Pkwy, Suite 124
San Antonio, TX 78249
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