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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Patient-centered care

At our hospital, we aim to provide you with any information you may need during your time with us. We hope you find our programs and services to be helpful resources.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights

Information and guidance for our patients

We want you to have as much information as possible about the care you'll receive in our hospital and what to expect before, during and after your time with us.

Patients and visitors

You may have questions before visiting our hospital. We offer answers and helpful resources to make sure you're informed and get the support you need. For your convenience, we've listed some helpful online patient resources:

The Healthy Living Blog

Read our blogs to learn about preventive care and ways you can lead a healthier lifestyle.

Why Medical City hospitals are the best place to have a baby
November 05, 2025
Read more about why Medical City hospitals continue to offer the best care for mother and baby, both during pregnancy and delivery.
Can you go to the emergency room for a dental emergency?
November 04, 2025
Learn which dental health issues could be life-threatening and require care right away, and which can wait until your dentist can see you.