Gift Shop and Volunteer Desk

Gift Shop – Assist customers with check-out; running cash registers; stocking supplies; pricing; checking-in merchandise; displays and other duties as assigned.

Information Desk – Welcome and greet visitors as they arrive to St. David’s; assist with escorting visitors and patients around SDMC campus; provide wheelchair transport as need; provide general information about the facility.

Volunteer Desk – Assist with patient discharges, lab deliveries, errands, patient mail & flower delivery; maintain cough stations; maintain wheelchair inventory and special project as assigned.

Waiting Rooms

All waiting room volunteers must be able to communicate effectively and maintain a calm and pleasant demeanor even during stressful situations.

Cardiology Waiting Room – Serve as a liaison between family members and hospital staff for patients having cardiac procedures; Establish a pleasant, caring atmosphere for family and visitors; Provide visitors with information on the facility.

ICU Waiting Room – Serve as a liaison between family members, hospital staff and patients who are in ICU; establish a pleasant, caring atmosphere for family and visitors; provide visitors with information on the facility.

Surgery Waiting Room – Serve as a liaison between family members and hospital staff for patients in surgery; establish a pleasant, caring atmosphere for family and visitors; provide visitors with information on the facility.

Acute and Rehabilitation Nursing Unit Areas

Acute Care Hospital – Nursing Unit Aide – Assist nursing staff with discharges; lab runs; clerical duties; ice & water to patients; patient rounding; stocking supplies; and other duties as assigned.

  • ICU (Intensive Care Unit)
  • IMC/2 East (Cardiology)
  • 3 East (Maternity / Women’s Health)
  • 4th Floor (Orthopedics / Neurology)
  • 5th Floor (Medical/Surgical)

Emergency Department – Assist nursing staff with changing over beds; stocking supplies; lab runs; patient rounding; discharges and other duties as assigned. **ED Volunteers must have a high level of maturity and be able to work independently with little or no direction in an atmosphere of high stress. Volunteers in the ED must be 18 or older.

Neonatal Intensive Care Unit (NICU) – Assist nursing staff by stocking supplies; checking-in family members; assisting with scrub-ins; directing parents to appropriate bays; light clerical work and other duties as assigned.

Newborn Nursery – Assist nursing staff by providing infant care including bathing, feeding, rocking, changing diapers; Transporting patients to and from mother’s room; other duties as assigned by nurses. **Newborn nursery volunteers must be 21 years of age and willing to commit to a minimum of 1 year of service, including 1 month of training.

NICU Rocker – Provides compassionate nurture to NICU infants by rocking and holding eligible patients. **NICU Rocker volunteers must be 25 years of age and willing to commit to a minimum of 1 year of service.

Rehabilitation Hospital – Nursing Unit Aide – Assist nursing staff with stocking supplies; lab runs; ice & water to patients; serving patient meals; clerical duties and other duties as assigned.

  • 2nd Floor – Orthopedic Rehabilitation
  • 3rd Floor – Neuro Rehabilitation
  • 4th Floor – Spinal Rehabilitation

Ancillary Departments & Special Services

Children’s Immunization Education (SVCI) – Visit with mothers of newborns to offer them information on childhood immunizations; Provide mothers with information about free post card program; Ability to speak Spanish highly preferred.

Clerical Support – Provide clerical assistance to an assigned department as needed; Duties may include filing, faxing, copying, answering phones, assisting with mail outs, department projects, and basic computer entry/word processing – See Volunteer Services for a list of departments needing clerical support.

Patient Discharge Liaison – Call patients after discharge to ensure quality of stay and follow-up of care. **Patient Discharge Liaison must be 25 years of age. Volunteers with a background in nursing preferred. Volunteers must be able to communicate effectively and maintain a calm and pleasant demeanor.

Patient Representative – Visit with hospital patients and serve as liaison between hospital staff and patient/family; provide information about SDMC. **Patient representatives must be 25 years of age and willing to commit to a minimum of 1 year of service, including training. Volunteers must be able to communicate effectively and maintain a calm and pleasant demeanor even during stressful situations.

Women’s Center (Breast Center) – Females Only – Greet patients after they have checked-in; maintain clean dressing rooms and waiting rooms; act as a liaison between staff and patients’ wait times; clerical work and other duties as assigned.

Leadership and Committee Opportunities

Board of Directors/ Executive Committee – Ensure that the volunteer organization achieves its mission in ways that are effective, ethical, responsible and impactful. The Board is committed to helping the organization fulfill its mission and vision, be committed to its sustainability, and ensuring that all specific laws and guidelines that govern 501(c)(3) nonprofit corporations are upheld. Interested candidates should speak with the Volunteer Services office for more information.

Student Advisory Board – This group is committed to helping with operations of the Student Volunteer Program including orientations, interviews, event planning and more. Must fulfill one semester of service before eligible. Interested candidates should speak with the Volunteer Services office for more information.

Scholarship Committee – This committee oversees the process, selection, and distribution of funds for the Scholarship Program. Members should be able to attend a monthly meeting with the highest level of activity from March – May. For the 2015-2016 school year, $110,000 was awarded to 18 students. Interested volunteers may contact the scholarship committee chair for more information.