For visitors at Heart Hospital of Austin
Visiting our hospital
We encourage visitors to see their loved ones often during their hospital stay. To ensure you have a pleasant experience, we've compiled a list of beneficial resources and services for visitors.
Information for our visitors
This information is designed to answer our visitors' frequently asked questions and address common concerns.
Visiting hours at our hospital
To help your visit go smoothly, please review our visitation policy carefully:
- Visiting hours are from 5:00am to 8:00pm.
- Children under 12 years of age must be accompanied by an adult at all times.
- Up to two visitors are allowed in critical care units at a time.
- Up to four visitors are allowed at one time in all other care units.
- We allow one overnight visitor for those in pediatrics, the neonatal intensive care unit (NICU), labor and delivery, surgery or end-of-life care.
- Advocates for the elderly, disabled or impaired are allowed to stay overnight.
Visitation restrictions
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Campus map
To help you get where you need to go, we've provided a map of our hospital campus below.
Please note that our main entrance is closed Saturday and Sunday. Please enter through the emergency department entrance, which is open 24/7.