The Joint Commission will conduct an unannounced survey of this organization to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with The Joint Commission’s field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. The request must also indicate the nature of the information to be provided at the interview. Such requests should be addressed to:

Online: At the Joint Commission website, using the “Report a Patient Safety Event” link in the “Action Center” on the homepage

Fax: (630) 792-5636

Mail your request to:

The Joint Commission
Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, IL 60181


The Joint Commission (TJC) is an independent, not-for-profit organization established over 50 years ago. TJC is the world leader in evaluating the quality and safety of care delivered in over 17,000 health care organizations across the country- from hospitals to home care providers, nursing homes, assisted living facilities, outpatient clinics, behavioral health centers, critical access hospitals and heath care networks. All St. David's HealthCare facilities are Joint Commission accredited.

TJC is governed by a board that includes physicians, nurses, medical directors, and consumers.

How do I report safety or quality of care concerns?

You may address your safety and quality of care concerns to:

St. David's Medical Center - (512) 476-7111

St. David's North Austin Medical Center - (512) 901-1000

St. David's South Austin Medical Center - (512) 447-2211

St. David's Round Rock Medical Center - (512) 341-1000

St. David's Georgetown Hospital - (512) 943-3000

Heart Hospital of Austin - (512) 407-7000