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One Call Transfer Center- Registered Nurse

Partnership Market Office - Austin, Texas

Job Code: 06766-63304


Nights (rotating weekends)

Looking for a role to utilize your past ED, ICU or House Supervisor experience that goes beyond the bedside?     Consider a role at the Patient Placement Center!



The Patient Placement Coordinator (PPC) Nurse is responsible for the coordination of patient transfers between facilities and for making patient placement decisions within facilities. Nurses use critical thinking skills to determine appropriate facilities for patient transfer and placement as well as appropriate mode of transport needed to include, ground transportation, helicopter and fixed wing airplane transportation. The PPC nurse works closely with specialty transport teams including NICU transport and Maternal transport to ensure safe transfer for NICU and OB/Postpartum patients from internal and external hospitals. The PPC nurse reviews each bed request made through Teletracking portals to ensure patients have admission orders with appropriate levels of care noted and utilizes knowledge of the facility and patient diagnosis to assign a room to each patient. The PPC makes bed assignments for all inpatient room numbers to include, emergency department admissions, surgical admissions from PACU, direct admits from physician offices, and incoming transfer from acute care hospitals. The PPC nurse needs a thorough understanding of EMTALA in order to comply with local, state and federal mandates. The PPC follows protocols and algorithms, to include escalation to executive officers when necessary, requiring professional communication skills.



Current license to practice professional nursing in the state of Texas or Compact Nursing License. If your compact license is from a state besides Texas, you will be required to obtain a TX Nursing License within 90 days after your start date.Current BLS

Minimum 2 years acute care RN experience




BSN or Bachelor’s degree in related field

2 years of critical care nursing to include ED or ICU

House Supervisor experience preferred


If not currently certified: ACLS and PALS within 6 months




Graduation from an accredited ADN or Diploma nursing program




  • Previous telephone triage experience preferred

  • Excellent communication and interpersonal skills including diplomatic and friendly telephone manner and use of professional vocabulary

  • Ability to self-manage by taking responsibility to initiate, assess and take action

  • Ability to function calmly in stressful situations

  • Knowledge of CWT Division hospital services lines and clinical capabilities

  • Basic typing skills, 35 Word Per Minute

  • Knowledge of Computer Software; Meditech, Teletracking, Transfer Center

  • Positive, enthusiastic, helpful personality

  • Customer service oriented

  • Physical requirements include the ability to sit for extended periods of time and work in a confined space

Associate's Degree/College Diploma

Last Edited: 11/19/2018


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