St. David's HealthCare August 15, 2016

AUSTIN, Texas — Two St. David’s HealthCare facilities—St. David’s Georgetown Hospital and Heart Hospital of Austin—recently received the Excellence in Patient Care award presented by the Studer Group, a Huron Healthcare solution company.

St. David’s Georgetown Hospital was recognized for demonstrating outstanding performance in patient care in ambulatory surgery in 2015. To be considered for an award in this category, an organization must rank in the 90th percentile or higher for overall ambulatory surgery satisfaction as measured by patient satisfaction surveys.

“At St. David’s Georgetown Hospital we treat all of our patients as if they were our own family,” Hugh Brown, chief executive officer of St. David’s Georgetown Hospital, said. “This award reflects our commitment to provide exceptional care to every patient every day.”

Heart Hospital of Austin was recognized for demonstrating outstanding performance in emergency department patient care in 2015. To be considered for an award in this category, an organization must rank in the 75th percentile or higher for overall emergency department satisfaction as measured by patient satisfaction surveys.

“We are pleased to be recognized for our efforts to provide high-quality care in the emergency department,” David Laird, chief executive officer of Heart Hospital of Austin, said. “This award reflects the outstanding dedication and compassion of the physicians, nurses and staff at Heart Hospital of Austin.”

Excellence in Patient Care awards are presented annually to a select group of organizations from Studer Group’s partner-base of hospitals, health systems and physician organizations. To be eligible for an award, an organization must demonstrate outstanding performance and achievement in patient care, employee engagement or physician engagement.

The awards were presented at What’s Right in Health Care®, an annual healthcare best practices conference held Aug. 2-4, 2016 in Chicago, which attracts administrative and clinical healthcare professionals from the U.S., Canada and Australia. What’s Right in Health Care® aims to improve healthcare for patients, physicians and staff through peer-to-peer sharing of leading practices.


St. David’s Georgetown Hospital

St. David’s Georgetown Hospital is part of St. David’s HealthCare, one of the largest health systems in Texas, which was recognized with a Malcolm Baldrige National Quality Award in 2014. St. David’s Georgetown Hospital offers a range of services, including a 24-hour emergency department with a level IV trauma center; Certified Primary Stroke Center; Certified Chest Pain Center; inpatient and outpatient surgery; advanced pulmonary intervention; critical care capabilities; acute inpatient and outpatient rehabilitation; and maternity and newborn services with mother-baby couplet care close to home for Georgetown families. In conjunction with its parent campus, St. David’s Medical Center, Healthgrades awarded St. David’s Georgetown Hospital the 2016 America’s 100 Best Hospitals Award™, 2016 Patient Safety Excellence Award™ and the 2016 Outstanding Patient Experience Award™—a unique trio of awards that only three hospitals in the nation were able to achieve—as well as the 2016 Distinguished Hospital Award for Clinical Excellence. Additionally, St. David’s Georgetown Hospital was named to the list of 100 Top Hospitals by Truven Health Analytics for four years in conjunction with its parent campus, and the facility earned a national distinction for patient safety from The Leapfrog Group from 2012 to 2016.

Heart Hospital of Austin

Heart Hospital of Austin is part of St. David’s HealthCare, one of the largest health systems in Texas, which was recognized with a Malcolm Baldrige National Quality Award in 2014. Heart Hospital of Austin —home to one of the largest non-academic cardiovascular research programs in the world—is a 58- bed hospital with a comprehensive 24-hour emergency department, an advanced Executive Wellness Program, five operating rooms (ORs), including two hybrid ORs, three catheterization labs and two electrophysiology labs. It is one of the highest performing cardiovascular facilities in the nation, specializing in the diagnosis and treatment of cardiovascular disease. Healthgrades awarded Heart Hospital of Austin, in conjunction with its parent campus, St. David’s Medical Center, the 2016 America’s 100 Best Hospitals Award™, 2016 Patient Safety Excellence Award™ and the 2016 Outstanding Patient Experience Award™—a unique trio of awards that only three hospitals in the nation were able to achieve. Heart Hospital of Austin has been named one of the Top 50 Cardiovascular Hospitals in the nation by Truven Health Analytics for nine years and to Truven's list of 100 Top Hospitals for four years, in conjunction with St. David’s Medical Center.

Studer Group®, a Huron Healthcare solution

Studer Group is an outcomes-based healthcare performance improvement firm that works with healthcare organizations in the United States, Canada, and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial results. To learn more about Studer Group, a Huron Healthcare solution, visit studergroup.com.